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re:member news

We've compiled the latest and greatest loyalty ideas from inside our offices and around the world. From news and videos to blogs and beyond, see below for our recommended reads.

re:member group news

Loyalty is its own Reward at Ken Shaw Lexus Toyota

May 20th, 2010

TORONTO (May 20, 2010) – When Ken Shaw opened a small service station on Dundas Street West back in 1958, he said customer service was going to be his focus.  More »

re:member group’s rewards programs keep customers coming back, and businesses in the black

May 13th, 2010

MINNEAPOLIS (May 13, 2010) – Loyalty marketing, by which a company focuses on growing and retaining existing customers through incentives is nothing new.  More »

re:member group’s Rewards Program Help School Librarians Stretch Dwindling Book Budgets

Apr 1st, 2010

MINNEAPOLIS (April 12, 2010) – How about this for a challenge? Your customer’s needs are nearing all-time highs as budgets are at historic lows. Add to that the...  More »

Walser Rewards morphs into re:member group

Jan 1st, 2010

MINNEAPOLIS (January 1, 2010) – Paul Walser, Dealer Principal at Walser Automotive Group, and ABRA Auto Body founder Randy McPherson have a history of successfu...  More »
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Loyalty Blog

  • Email Marketing Best Practices

    May 3rd, 2010

    If you’re anything like me, you may spend well over an hour a day reading emails.  Email has easily replaced the phone as the primary form of communication on a... More »

  • 3 Steps to Building a Loyalty Program

    April 20th, 2010

    Let’s say you’re ready to start building a loyalty program for your organization, but you’re not quite sure where to start.  Read below for an overview on how t... More »

  • The Customer is Always Tight

    April 7th, 2010

    There is a sense of entitlement that customers have today that hasn’t always been evident.  Marshall Field, the American department store owner coined the phr... More »

  • When is it Time to Dump a Client?

    September 21st, 2008

    This video was posted on iMEdiaConnection.  Agencies, including ours, want to do great work and make clients happy. But where do you draw the line with a disres... More »

  • What Benefits do Loyalty Programs Bring?

    July 2nd, 2008

      All loyalty programs should provide a few direct, tangible benefits which depend on the program’s structure, the nature of the industry and even the sta... More »

eNewsletters

Building Customer Loyalty -- One Member at a Time

August 17, 2010

Frank spends less than $100 in net costs for his reward program for Donna’s business, and gained a long-term customer. Find out how. More »

What's Your Customer Value Proposition?

July 21, 2010

What do I get for staying loyal to your organization? Have you ever heard that? Maybe, maybe not. But customers are thinking it all the time. Shrewd customers can quickly tally a Pros/Cons list in their heads, and determine why they should do business with you instead of your competition. The good ones will even calculate the Value Proposition. More »

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