re:member news
We've compiled the latest and greatest loyalty ideas from inside our offices and around the world. From news and videos to blogs and beyond, see below for our recommended reads.
re:member group news
re:member group Selected to Develop Loyalty Program for OpenRoad Auto Group
Dec 15th, 2011
Vote Now for Eagle Ridge
Oct 24th, 2011
AmericInn enlists re:member group for day-to-day Project Management
Jul 18th, 2011
re:member group President Paul Long to speak at the 10th Digital Dealer Conference
Feb 23rd, 2011
Loyalty Blog
Positivity Breeds Productivity
January 27th, 2012
For practically the entirety of my adult life, I have managed people in some capacity. Overall, to say I’ve had “mixed results” would be fairly accurate. My c... More »From Passive to Passionate in Just One Offer
January 19th, 2012
When I think about making a purchase of any kind (aside from my post-workout fast food meal – don’t judge me), I look first for the benefit the item will get me... More »Unsubscribe Links: Giving Your Customers an Easy Out
February 25th, 2011
A list of 80,000 with a high sender reputation and good deliverability is worth a lot more to your marketing efforts than a list of 100,000 with deliverability ... More »Alan Krutsch, Walser Automotive Group, Describes the Mechanics of the Walser Rewards Program
December 27th, 2010
Alan Krutsch is the Director of Marketing for the Walser Automotive Group, which operates 14 Dealerships in Minneapolis, St. Paul, Mineesota. He breaks down the... More »It sure is a fine day
December 19th, 2010
It sure is cool when you can just post on the fly. More »
eNewsletters
Net Promoter and the Golden Rule
December 20, 2011
Net Promoter has been effectively used in all sorts of businesses, including small start-up companies. In fact, we’re so convinced that the Net Promoter system works, we use it ourselves (we welcome you to take our survey to let us know how likely you are to recommend re:member group). The main premise of Net Promoter stems from the Golden Rule: treat others the way you want to be treated. More »
The Ultimate Question and the One Number You Need To Grow
November 15, 2011
If you are asking whether customers are satisfied with your service—you’re asking the wrong question. If you are measuring and trying to increase your customer satisfaction—you’re measuring the wrong thing. Eighty percent of satisfied customers will still shop around to your competitors. So don’t grow your number of satisfied customers. Grow your fan base. More »
Recent Videos
The Nuts and Bolts of Loyalty Marketing - Webinar
January 4th, 2012
Paul Long Digital Dealer Webinar
November 10th, 2011
Paul Long of re:member group - Loyalty Programs in a Digital World at Digital Dealer 11
October 24th, 2011
Customer Loyalty News
UK: Hertz Gold Plus rewards customer loyalty with weekend rewards day bonus points promotion in 9 European countries
February 2nd
PenFed announces Premium Travel Rewards American Express Card Members to earn 3 points on all dining purchases
February 2nd
Middle East: Le Meridien Amman launches its Elite Card Loyalty Program
February 2nd
BP unveils marketing plan to revitalize brand and offer more compelling reward program
February 2nd
Coca-Cola urges African Americans to "Pay It Forward" this Black History Month and beyond
February 2nd