Automotive Service Directors

Learn the secret key to repair and maintenance profitability

Automotive service businesses that use rewards programs are at the top of their game.

But what exactly is a loyalty program? And should you implement one at your shop?

Get the answers in this short video guide!

What you'll learn

  • Why satisfied customers leave
  • The truth behind CSI scores
  • Why loyalty beats satisfaction
  • How to retain more customers
  • How loyalty programs impact profitability
  • How to choose a loyalty program

What you’ll get

This Guide delivers tons of actionable insights in a hurry, using four short video episodes. View all four in under 20 minutes. Start and stop any time. Review important sections whenever you want.

Automotive service directors and marketers who:

  • Want to beat the competition
  • Need more service volume
  • Want better profitability
  • Have been impacted by Covid-19